Frequently
Asked Questions
Frequently Asked Questions
Maintenance
We perform pre-move-in inspections, Test HVAC, Check all plumbing and appliances, Inspect, deep cleaning and treat for pest control.
Yes, we have on-site 24 hour emergency maintenance.
When you move in, you have 48 hours to submit a move in inventory and condition form with any items that we may have missed. After that, you can submit a work order request through the online portal.
We complete service requests on a first-come, first-serve basis. However, if it is considered an emergency, we will complete emergency requests first.
You do not have to be present, we can enter and will leave a note informing you that the service request has been completed.
If you are locked out due to malfunction, you can call our 24-hour emergency maintenance.
Any modifications made to your apartment home needs to be approved by management. EX: Accent wall color, installing a ceiling fan, installing TV on a wall, etc.
Amenities
Please visit the Amenities Page to learn more.
Tuesday through Sun 10am to 10pm. It is closed on Mondays for deep cleaning.
Yes we have onsite parking, attached and detached garages, covered parking areas, and a private parking garage.
Inside the apartment home in the hallway.
Please see the Amenities Page for further information regarding pets.
Allowed Weight - 35lb.
For Breed Restrictions : Please contact the Leasing Office.
Yes!
Refrigerator, Stove, Vent hood Microwave, Dishwasher, and Washer/Dryer.
We have a locker center onsite. Please contact the leasing office for delivery instructions.
FT Multi-Functional Trainer, Weight Bench, Dun bells, Treadmills, matts, weight balls, yoga balls, Hoist Equipment, elliptical.
Admin
No, touring is FREE! Please contact us to set one up.
We do accept walk-ins, and appointments are also welcomed.
We are onsite team that is accessible during office hours.
You can go to your webpage and apply online at: prmdistrictatmedicalcenter.com
We do have same day approvals as long as everything we require is uploaded and verified.
Online, WIPS, FLEX, Check and Cashier's check
Through the resident portal link on our website.
No utilities are included in the rent
The water is automatically set up through the office upon move in. We charge a one time utility set up fee of $15, and the electricity needs to be set up by Resident by contacting City Public Service Energy at 210-353-2222.
You can use any cable and internet provider that services our community, but we partner with AT&T Fiber, which offers very good rates.
Guest are not allowed to stay for more than 2 consecutive days.
There is a $2000 early termination fee and reletting fee that equals 85 % of one ones rent. Any Specials given will have to be paid back.
Directions
Head South on US-281 S to 5114 Medical Drive coming from I-410 W.
Please visit our MAPS page for more directions and points of interest.
We are 5114 Medical Drive in between Medical Dr Opp/Ent Villa Ros Hosp and Southwest Children's Center, PA.
Didn't find an answer?
Our team is always ready to answer your questions.